Good Samaritans in Cyberspace

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The following is an excerpt the column of Philippine Daily Inquirer's Ceres P. Doyo. She wrote to Digitall Solutions Inc, asking for help with her email. We were rewarded with her kind words, and this mention in her weekly column.

It's always a good feeling to know that we were able to go beyond our daily routine and help someone in need.

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Good Samaritans in cyberspace. Have you ever encountered major problems with your computer, like desperately trying to retrieve files that vanished? And cried buckets?

My email folders containing about four years of mail (some from readers included), attachments, images and documents suddenly vanished. For two weeks all efforts to retrieve them from where they lay hidden did not work. Although I am right-brained (writers and artists usually are), I followed website to-dos in sequence and I must have earned a doctorate in computer software tinkering, but still no results.

I sought help from God of cyberspace and I got a response from the Pinoy blog Couch Camote of Ruben Canlas Jr. who turned out to be the CEO of Dig It All (as in digital) Solutions.

He and the Good Samaritans of his office (open-source advocates with strong left brains) came to my rescue and made me a charity case even though I was willing to pay an arm and a leg. It took a whole day of work to retrieve my files, but the effort was worth it, thanks to Ruben, Data and Lee.

As journalists we always seem to know where to find help for others in need. Then suddenly we are the needy.

Dig It All is mainly into website development and is on the 19th floor of Medical Plaza on San Miguel Avenue in Ortigas Center, Pasig City. Phone +632 9107788; http://digitalsolutions.ph. Their clientele is quite impressive.

But hey guys, you brought me in from the cold, even carried my clunky PC from the parking lot to your office, and gave me aid. May blessings rain down on you. I will pay your goodness forward.

Indeed, there are Good Samaritans even in the cyberhighways.

(http://opinion.inquirer.net/inquireropinion/columns/view_article.php?art...